What is Digital Transformation?
Technology is reshaping the way an organization connects with its business community. Regardless of a company’s business or service model, technology is transforming the experiences and demands of users as they interact with your services. In many cases, this interaction is a radical shift from a company’s history and past practices - but is vital for future success. Digital Transformation is the re-engineering of business and organizational activities that fully leverage advancements in technology to better serve customers, employees, and partners. More specifically, it enhances the communications between people, systems, and industries.
In addition, creating synergy between a company’s emerging, current and legacy digital platforms is a vital component of Digital Transformation. This synergy is made possible through data consolidation & integration. It is the “connective tissue” joining systems, digital information, and knowledge together.